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Recently paid top whack for a "prestige"car from the off-shoot "Duckworth Select" (Now an Omoda franchise) Car had problem after problem after problem, within 30days it had 3 faults (Of which none were actually ever fixed). Ultimately returned the car as it was unfit for purpose, and i ended up aro...
Very dissapointed with the service form Duckworth Jaguar. My Jaguar XJ developed a red warning light saying "Exaust Filter Blocked Contact Dealership." I phoned Duckworth Jaguar who said they would carry out a regen and it only takes an half hour and would be £96. After half an hour I was told it ha...
While they are obtaining a sale , all is fine.However after sales service is just “lip service”.Clearly not interested in developing long term customer relationships.Very short sighted as I could have been a loyal customer , but that requires two way relationship.This “family” business is far surpas...
Have just purchased a car from Duckworth Landrover/Jaguar Boston, Lincs. We could not fault the level of service from start to finish. Jack Clifford the sales person who sold us our car was professional curteous and nothing was too much trouble for him. Other staff we spoke to whilst there were also...
To say this is a 'Prestige Car Garage' the customer service is pretty poor. The complimentary wash is a joke and when brought to Danielle's attention how dissatisfied we were she responded to offer a free wash ( a simple job should have been done correctly the first time ) and then didn't reply. Whe...
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