Marshall Of Grantham

Marshall VW Commercial Abingdon. Late last year I called and spoke to Cnr re the purchase of a new VW van. The service was the worst Ive ever received whilst trying to buy a vehicle. Cnr never returned calls as promised and at one point I waited four days and then had to chase him. I didn't complain...Read more

I recently purchased a brand new car from Marshall Loughton, and I had the pleasure of dealing with Danyal Saeed. He was incredibly supportive throughout the entire process, ensuring I was informed every step of the way. His guidance was invaluable. Additionally, his manager, Jake, was also very hel...Read more

If I could give zero stars, I would. My experience with Nissan and Marshall Nissan has been nothing short of a complete disaster. What should have been a simple six-hour repair turned into a five-month ordeal, filled with delays, lack of communication, and complete incompetence in project planning. ...Read more

Appalling company. I buy a new VW in my local branch, Horsham, largely because it is a 5 minutes walk from my home and my last car needed several return visits for repairs. They fulfil my order, then announce they are closing Horsham and that I now need to drive to another town for servicing.

EV (Ariya) sent in for repairs. Needed whole new battery pack. Took almost 3 months, little or no feedback from aftersales. Had to go through Nissan UK just to get updates and they were no better. Hardly any technicians on the EV side and forced to go and rant just to get an update because no one an...Read more