Carworld (cambs) Ltd

Disappointing Customer Service and Lack of Accountability I recently purchased a car from CarWorld on 23 November (still under three months warranty), and unfortunately, the experience has been far from satisfactory. While the car seemed fine initially, I discovered that the GPS system did not work...Read more

Horrendous customer service from your Peterborough branch. Family members car started going wrong shortly after purchasing from them yet they have sone nothing whatsoever to help. The staff especially Dominique, (the manager when it suits her) have been arrogant and obnoxious each time we have trie...Read more

Part exchanged by vehicle on the 8/11/24, 2 months later on the 10/01/25 the engine light came on. Tried to sort this with Carworld and they told me it’s not their issue and to call RAC warranty. Long story short, my warranty wasn’t valid due to Carworld not passing information over. Car was in the ...Read more

I was assured of a one private owner with a full service history vehicle being ready to collect after one week as it needed to be valeted and have a full PD Inspection and service. To cut a long storey short on arrival it was not ready and after an hour turned up. After getting two discounts to do n...Read more

NIGHTMARE BEFORE XMAS!!! wouldn't wish this upon my worst enemies. We almost escaped the grips of this monstrous establishment! After walking out when not agreeing on a price for our part exchange vehicle, we almost made it to our car, and then out runs the sales rep, all dramatics included 'We'll ...Read more