Various Sites

First time using Gates for my MOT and I'm extremely happy! From beginning to end it has been a simple and smooth process. When dropping off my car I enquired if I could have a courtesy car as needed to urgently get some bits done today. Very helpful lady called Lou instead got my car straight in for...Read more

Ever since I purchased my puma from Cinch I have had a problem with my touch screen. Only half of it works which means you can’t use the navigation system. For over 4 months Ford and Cinch have been playing a game of ping pong. However the wonderful Yvette from Gates Waltham cross finally resolved t...Read more

Recently had to put my car in Fords as it turned out it needed a new gear box. Being disabled I rely on my car. It took fords 6 weeks to repair the car. Shaun was always very sorry and phoned several times a week to up date me, but the excuses. Well we can't get on ramps as they too busy, no bodies ...Read more

Had my B-Max serviced 2 weeks ago at Gates of Harlow. Today I had to call out the AA as the engine was misfiring, the AA mechanic determined that one of the sparkplugs (that Gates had supposedly) replaced was the problem. The AA took me and my car to Gates for them to rectify the issue as it had on...Read more

Went in to check out their Chinese offering at this branch. Dispite walking up and down to the front I was not approached by anyone yet overheard someone else being asked if they needed help. Went inside where quite a few staff appeared to be dealing with the public and also walking back and forth ...Read more