Richard Hardie

Purchased a lease car 3 years ago on a 4 year contract from the Sunderland branch. Service due and showroom has moved to silverlink. Paid for tunnel from Sunderland- the female member of staff on desk was polite. Car was ready after 2 hours - not bad at all. However returned to collect car which was...Read more

DO NOT BUY A VEHICLE FROM THIS DEALERSHIP. Purchased a Land Rover which developed a STOP/START fault in the first few weeks whilst under warranty. They were unable to diagnose the reason having had my vehicle for over 20 days on two separate occasions stating it would need to go to Land Rover as t...Read more

Email sent to Richard Hardie complaints on 3rd October, 15th October and 4th November. It states on their website they respond within 7 days. As I had heard nothing after my 3rd email I phoned and was given email address for Nick Hardie. Emailed and got an email back saying rejected - suspected spam...Read more

Had great communication with Andrew Lee from start to finish, excellent service.

Within less than ten miles from the dealership tyre pressure warning lights came on and subsequently every day thereafter. The car was taken to the local KwikFit where a report confirmed that three of the four tyres had leaks, one from a bad puncture repair, another from the sidewall having cracks (...Read more