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The management, organisation skills & communication of this company is a shambles. We was let down on several occasions, with the manage blaming everyone except heatpac. We had to do all the chasing to get the work carried out. The only reason we've given a two star rating is because the team that d...
I contacted Heatpac for an estimate to add insulation into lower ground roof space and possibly cavity walls where the insulation was missing. Appointment booked a week ahead however they turned up an hour late which clashed with another tradesman doing an different estimate - not great. The represe...
Heatpac replaced our insulation. Our home was PUT TOGETHER by Tilia Homes North East. Heatpac invested and found little or no insulation in our home. They replaced and upgraded the boiler and heating pump as both were undersized with little or no heat being allowed to generate so after two years we...
Fantastic service, I have contacted callum regarding eco 3 scheme last year but due to short period of time, we weren't successful of doing required jobs in the house but I cannot express in words how callum kept us on his system, he pushed the work with no matter of time through this eco 4 grant s...
What a shambles! I booked a survey for loft and cavity wall insulation. They cancelled the first appointment but omitted to tell me! I rebooked it. The "surveyor" turned up and explained I would have the quote the following week. I have chased 5 x times, each time being told it will be with me that ...
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