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Visited here with my sister who bought a Fiat. Can I just say 10 out of 10 to the Sales team, they are really great but it goes downhill once you have made the purchase. The staff in the service area are incredibly rude and stereotypical - ignoring women standing waiting and instead dealing with men...
ZERO STARS. Person I spoke to really was pushy, rude and not prepared to provide an email quote on a NEW car I was wanting! He was offering a 1 day price and I wasn't having any of it, so I put the disconnected the call! Not be talked to so unproferssionally in many years. LOST business and I though...
I bought a second-hand car from Alexanders in Thornaby in May 2023. They were first-class. I dealt with Andy Mottershead and he was professional and very helpful. I have been very pleased with the car I bought. Highly recommended.
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