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We just picked up a new bike from Bill Smith motorcycles Chester. Ordered the new Honda GB350 with Paul Ledsham, General Manager of Smiths Honda. He is a joy to deal with. We have bought lots of bikes from Bill Smiths over the years, all new. Every time we deal with Paul we just know things will run...
All I can say is BRILLIANT!!!! Nothing is too much trouble for Ash, bought a cb1000r black edition which I wanted converting [the horrible rear wheel hugger thing] and he sorted everything out even delivery. Can’t recommend enough unbelievable customer service x
I needed some work on my Triumph motorcycle, and the staff were brilliant. They accommodated me really quickly. Wayne, Paul and the mechanic Steve were especially friendly and helpful. I would definitely recommend Bill Smiths as a motorcycle dealer, and nothing is too much trouble.
Worse company I have ever dealt with ever. Customer service is shocking and the way I was spoken to was unacceptable to say the least! Definitely stay away! Buy elsewhere.
Appalling attitude from the business manager after sales complete .. we had a few issues so sent an email only for my husband to be spoken to in a very disrespectful manner, telling us that what we stated about the delivery was incorrect - we have cctv footage ! We were given a time of delivery and...
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