Loading map...
We have been an Eclipse customer since 2010 when they were a small startup in Exeter. Recently we closed our account as we were moving to London and could get HyperOptic. The last few years with Eclipse has been nothing short of disastrous. The speed of the broadband in our location in Devon was ...
We had a new Microsoft problem which has now been completely resolved. Nigel Barnett, Charles Bradbeer and Russell Turner and the team demonstrated the customer care and support that other businesses aspire to. Thank you so much.
After initial delay due to a line fault, full fibre up and running. Wireless connectivity dropped and issue sorted same day. Still had problems with phone line connection and this was also resolved quickly . After some years of being with Eclipse or KCOM as was , good to know that the service hasn’t...
Outstanding customer service from Liam today, at Eclipse. He sorted out everything, including technical issues around new router installation, with great kindness and efficiency. Our whole family is grateful to him.
Thank you Marie, for being the best Eclipse customer services representative I have ever spoken to. Your patience and understanding, talking me through an easy fix problem to you, but huge monster for me, was exemplary.
Get tips and tricks on how to get the best out of your vehicle.