Lookers Volvo Stockport

We have just bought a new EX30 and the process has been awful if I compare it to buying a Tesla. The biggest problem is the dealer (Volvo Thames Ditton) who are completely unresponsive. Email don’t seem to get a response. The other issue is the number of forms to sign; five long documents to be read...Read more

Similar to another recent review, my XC40 reached the end of its 3-year subscription today. The car has covered less than 15,000 miles and is immaculate, except for a 3mm chip in the edge of one alloy wheel. They now want to charge me in excess of £500 for a new wheel! This is reasonable wear & tear...Read more

Returned 3 year lease XC60 and charged £150. The car was mint. Slight scuff on one allow spoke so perhaps the one charge of £75 may have been acceptable but to charge for light and I means light scuffs on the BUMPER is disgraceful. Car returned with 5k less miles than contracted and MINTED. Even the...Read more

Ordered a new plug in XC60 with a 3 month wait. Part of the deal was for a free wall charger, which we were told could be installed pre-receipt of vehicle so that we could charge the car. Being a plug-in we planned to use the battery for most of our journeys with the petrol engine for longer drives...Read more

All was ok even though the car arrived 2 months late from creditcontrolvolvocarcontracthire But then it came to giving the car back as it was lease. The add ons added up and up. Volvo expected the 4-year-old car back in show room condition. Would not budge or be reasonable. I really looked after the...Read more