Halfords Autocentre

After 6 months saga of repairs to new £1,000 bike, store manager assured me in December bike had been repaired thoroughly and test-ridden. Picked it up and it was unrideable. Pedals wouldn't turn properly. Bottom bracket had to be re-inserted. So test ride couldn't have happened. Wrote to tell store...Read more

I would like to know how to write / escalate a complaint. Today, 21 March, spend over 1 hour in total back and forth between customer services in south africa and the retail store friern barnet I bought online a tyre inflator in July and collected from store but was given a box that had been taped ...Read more

Desperate!! Call frequently now, more out of interest to see if anyone notices I'm there. Been looking for car dashcams for months and frequently visited my Halfords but no interest in my business at all. Just called again, four shop assistants behind the counter and no customers!! Walked around fo...Read more

Appalling customer service from Halfords. I was staying at a different address (100 miles away from my home) last week and urgently needed to order some engine oil in order to be able to drive home. When placing the order, I was given a date by when the item would be delivered (on or before Friday 1...Read more

Bought a bike for my daughters birthday from Wolverhampton, Knew something was up when they wouldn't give me a receipt waited 20 mins for some one to print a piece of paper out and sign it. Got home to bike out of box frame was damaged, so called customer services explained for my daughters birthda...Read more