Highland Audi

Ordered oil and filter from Hawco Audi Inverness on Saturday. Gave my registration number and was assured 5 litres would be sufficient as it only requires 4.6 litres. Got a phone call from our local garage on Tuesday, there’s not enough oil, the car will need over 6 litres. Phone Audi again, “ah y...Read more

I booked a test drive today in an ID3. The service was very efficient, with the car prepared and ready to go as arranged. I was very impressed with the salesperson, Erin, who clearly showed me how to work the technology and answered all my questions in a friendly and knowledgeable way.

My experience with Hawco group and VW customer services started with a six month repair of the media system in our T6. This began with ‘nothing we can do’ then “nothing we can do until VW issues a software fix”, then “ we could maybe replace the media unit”… and a bare minimum of service after that...Read more

My wife wanted Audi to check the battery, and find the cause of a noise coming from the rear. They charged over £200 to say the battery was not holding its charge, and provided a long list of things wrong, which would cost over £3000 to fix, but couldn't say what the noise was, which was apparently ...Read more

Travelled up to Hawko Elgin after seeing my car advertised, and made an enquiry. Graham and the rest of the team were amazing - super helpful, great communication, and bent over backwards to help us. We travelled up from Northampton to drive the car home, and the whole experience was a joy from st...Read more