Vines Of Gatwick

For a long period the car was on delivery stop status. I was made to wait despite pre-booked appointment to collect the vehicle, and then the trade-in agreed was dishonoured on the collection day. The selling process was fine, but I found their delivery on the critical day to be discourteous and per...Read more

Sales team, especially Keiron Walter, was excellent but otherwise very poor service. I bought a 2016 Ford Mustang from Vines. For the test run the battery was dead and there was no fuel in the car, not a good start! When it was delivered (with a new battery) there was a warning message for an overd...Read more

First impression was positive then went down hill fast. Wife made an offer on a mini - next day salesman rings me and asks what I want to do?? I make the same offer - he says he will speak to the manager and come back to me 10 minutes later - I’m still waiting 2 weeks later 🤦‍♂️ a right shower, th...Read more

We ventured, for the first time, into the world of private leasing for my wife’s new car. After much deliberation, and poor experiences with BMW Leeds, we ordered a Mini, through Best Car Leasing. They were a delight to deal with. We selected a Cooper Sport, with a sunroof, and darkened rear glas...Read more

Having been using Vines for some seven years, I always go back to them as a trusted maintainer of my Mini Clubman. Sadly, I feel very upset at the service I received this year, such that I will probably go elsewhere in future. Two years ago, the car was in for service and MOT and there was an adviso...Read more