Mercedes-benz

Dartford - Terrible customer service. Waited over half an hour for someone to come out and hand my car back to me after service was complete. When speaking to front desk they refused to help because they were ‘sales’. Ad blue only topped up to just above half when it’s included in the service. They ...Read more

This is really poor I’ve been waiting over 40 minutes to be seen by the service department and keep walking past me

Never again after disappointing service. I had an appalling experience with this service centre. I am fully convinced that they are NOT worth the money you pay for and must be avoided at all costs. They took more than 5 hours for a service A which essentially is just changing the oil and some flui...Read more

took vehicle to unit 13-15 bell green se264pr sydenham for a light on dash informing me inoperative crash collision assist. informed them on the day my warrant would like to be contacted before anywork started on the vehicle as they will be covering the cost. 2 days later i had a call sayin work is...Read more

Disappointing diagnostics! Booked my GLA in for an investigation as there was an error message on the dash board. They originally stated there was nothing wrong, all of a sudden there are fault codes and delays in repairing the vehicle. Disappointment is an understatement!