Citygate Volkswagen

Great service. Natalia was amazing. Helpful, informative, honest and always had a smile on her face. The diagnostics were in depth and the platform was easy to use online.

Anas was very helpful in the sales department during the VIP sale weekend. He extensively looked into different cars with different specs and allowed me time to consider all options and make a decision that suited me best. Always leave citygate VW as a satisfied customer

I ordered a car in 2022 I was told we will keep you in touch throughout the process, Never eared a thing waited 3 and a bit months until I called in I asked for an update to be told your car will be ready next week with no time time to sell my car privately so ended up having a low offer from the de...Read more

Mis-sold a car from the showroom which didn't have the promised features Dreadful, delayed and dishonest responses to ensuing discussions Convoluted communication designed to take so much time in the hope of the customer giving up

The sales process is all very slick and professional. Handshakes all around After sales however, you see another side. Phone calls not returned - and that awful centralised service phone number ! Pretty standard for a car dealer perhaps....but I bought a brand new Golf GTI here. Pretty car but wi...Read more