Taylors Pitstop

Purchased a car in February. Salesman spoke exclusively to my husband, even when my husband pointed out that he should be talking to myself as the buyer and future owner! Completely ignored him, and continue to show him the car and the features instead. Accompanied test drive was fine, but it was a...Read more

Agreed to buy a car, paid deposit but asked for a couple of issues to be sorted, ie paintwork on bumper & for a note from themselves saying that an issue on the current mot would be rectified if a problem arose ! Day before pick up went to pay for car & to check the paintwork had been done was sati...Read more

Firstly, I would not rate this company at all, However, 1 star is the least I was allowed to give! After sales service is absolutely dreadful! Salesman could sell anything and offer the world but doesn't want to know after the money has been delivered! I tried several times to email and even phoned...Read more

Dreadful after sales service. They will be all smiles to sale you the car, but the moment something is wrong, the sales guy will brush you off and say that you need to deal with the after-manager who is shocking, and will do everything to avoid the warranty. Avoid this lot! And look else’s where!

I purchased a Nissan Juke off Taylors Pitstop in May and the very next day the clutch decided to pack up on me miles from my home. Eventually the AA took the car back to Horley who then apparently repaired the said clutch. 20 days later, again miles from my home the clutch burnt out and once again t...Read more