Sutton And East Surrey Water Plc

My bills increased significantly over a period of time, there was no change to our water usage during that time. I was advised to perform a tap test, however this wasn't possible as the meter on the pathway was not visible to check the reading. We had a damp inspection on our property, this identi...Read more

I saw a news story about all utility bills going up in 2025 so did a price comparison... SES is actually going down! Felt like I had to (finally) come and review them. I've been with SES for years now and never had issues with supply or quality unlike poor Thames Water customers and bills are always...Read more

The educational Flow-zone centre and staff are fantastic and really look after you during the day. The activities are varied and you get a real insight into how water gets to our taps and the importance of water sustainability. Our pupils LOVED the visit!

On 07/06/2024 I reported a leak due to my water bill being exceptionally high. About a month later someone came out to have a look and said I needed to get my pipe cover to fix it. I had my pipe cover come out and they said due to where the leak is, it should be down to SES to fix. I call SES back u...Read more

Would have given 0 stars if possible SES owe me £392.36 SES agree they owe me this money , (a refund of overpayment when I closed my business) This money has been allocated to me on three occasions and as I haven't received it it has been escalated numerous times with the account department.still...Read more