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Part exchanged V40 and had an awful experience with car bought in December 2024. It is not drivable, taken away on a Recovery lorry twice and I feel wholly distressed by the entire awful situation. Ruined the weekend as cancelled special trip to Dorset and spend more on Taxis getting to work than I ...
Purchased a new (demonstrator) car, which had four areas of damage. Rather than an apology for their poor pre-inspection, an excuse: “You wanted the car too soon”. When the car was repaired existing damage was missed, resulting in a further day without the car. Our disappointment and inconvenience w...
Three months after an expensive repair that should never have been necessary - given the age and low mileage of my XC90 - HSF has still not provided me with an invoice. My many requests have been ignored. I assume from this, among other things, HSF is not prepared to stand by the quality of its w...
I bought my 2020 XC40 B4 Mild Hybrid from Squire Furneaux in March this year. The car developed a turbo fault which I tried to resolve with the local Bristol Dealer. I won't tell the sorry tale about how appalling they were here as I have left a very different review of them. Suffice to say the B...
Nightmare. Last service was summer 2023. Unbeknown to us, when we returned this week with an issue, the Orpington site had closed and moved to Eltham. Unfortunately they failed to mention this on their 01689 number when we booked it in a few weeks before. Has we of known we would have booked it in ...
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