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Fine until they have your money. Aftersales non existent, I bought a car with a fault that the salesman promised me he had fixed. Nope, and dozens of phone calls later still not sorted, and they NEVER return calls, even the managers. I'll be going into the store in person soon to kick off (I live mi...
Hendy Kia in Cosham should be closed down. Took 2 months for them to get my car booked in for a slipping clutch. Failed to tell me an appointment had been made and told me the car was safe to drive. Ended up breaking down in the fast lane of a motorway and being stranded in the central reservation f...
Bought a £40000 car from them over the phone, as we live 200 miles away, on collection the vehicle looked as described, the weather was overcast and damp,handover was poor, as just given the keys and left to get on with it. The following day, in direct sunlight, the car had obviously been polished (...
The purchase of the car was relatively smooth - even if some big faults were identified. The issue is they won’t actually pay for the fixed which they had agreed to and are completely ignoring any contact.
5* service at Hendy Exeter from Ryan and Lee who honestly have gone above and beyond. The patience they've shown me throughout has been brilliant, and I've come away with a fantastic deal. They're fantastic salesmen without being pushy and I would highly recommend.
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