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Very disappointed with young sales guy! Very misogynistic- could do with customer service training! Didn't listen to my requirements Sale lost because of this. You don't have any record of me attending because he didn't take any details! Dales, Scorrier
Had issues with my new car after a recall, it had been into the garage twice and unable to fix as it needs a software update from Renault. This has been going on for over 6 months without a solution and was told that contacting the finance company to reject the car was the way to go. The customer se...
We changed our mobility car and Dave as ever treated us with the utmost respect, giving great customer service going above and beyond to ensure our needs were met, with regular updates and communication, we honestly couldn’t fault anything, thank you
Second car purchased from Dales , the customer service is brilliant , nothing is too much trouble , the sales and service team are really helpful . This car was purchased by daughter on my recommendation Was told by a service team member “ we are always here if needed “ Would recommend Dales to an...
I inquired about a service plan after no response from the online inquiry. Sales person really not interested and poor customer service. Asked a couple of questions but felt he was not interested in my inquiry. Customers are your business and growth don't let staff give negative advice and tone of v...
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