Heritage Automotive Ltd

Bought a used car. Salesman said it had a Honda Warranty & covered everything apart from brakes, tyres, & wiper blades. A LIE! Hadn't had it 4 days & it broke down. Nobody ever returns calls. Warranty isn't covering everything,& there's a lot of faults with the car! Heritage are liable as I've only ...Read more

I went to book a service at Heritage CUPRA today in Bristol, I could not believe that I was unable to book the service while I was actually in the garage itself but was told to do it online but then strangely handed a telephone number on scrap bit of paper. Where is the customer service? It’s certai...Read more

Salisbury Heritage VOLKSWAGEN Didn’t finish job and other thing’s to the car Very disappointed with service staff ,garage and sells manger They just ignore you and it’s impossible make complaint to heritage Salisbury vw , they ignore you emails and p...Read more

Took my car into Heritage Gloucester, took them seven weeks to fix it. For three weeks of that they did not provide a courtesy car, despite saying I should get one, finally provided after a complaint to VW HQ. From start to finish the communication was poor and I had to constantly chase for updates,...Read more

Heritage Weston super Mare [Skoda] customer service is non existent. Rude and abrupt sales person, who needs to sort out his attitude, when talking to you. He doesn't return phone calls at all, even telephoning him for 3 days and being told, he will phone back, each time you phone. Never again will ...Read more