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Recently took my van here for insurance body work repair .wish I hadn't as repairs were shockingly bad.refused to take van and asked them to redo the damaged panels as nothing lined up.when gone back in second time repairs were as bad as first attempt shocking workmanship shocking attitude Next st...
Not used them for a while-the old XR3 days-mixed views then but recently bought "new"-customer service much better and place has a professional "vibe"-salesmen were helpful and knowledgable-I understimated how computerised cars are now (last changed six years ago) but am confident dealership would ...
Update - Fordthorne have now repaired the transmission free of charge and Jay has apologised for the inconvenience caused. Thank you. Two years ago we had a new transmission fitted to our Galaxy costing over £4,500. You would expect that to last many years and many miles. Last week it developed pro...
Friendly & informative information on my new car the Omoda 5, Nick Jago was very helpful when I collected the car he explained the cars operations in detail on the handover. Because the Model is so new I was experiencing problems insuring it but with his help he informed me of insurers who were, and...
My Focus ST developed a coolant leak and intermittently went into limp mode. Took car into Fordthorne. They diagnosed a faulty EGR Valve and provided a quote. I authorised the work but was praying the diagnosis was correct as I feared it would not be correct. To my delight. I had a call next Day ...
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