W.t. Bell (burslem) Limited

AVOID AVOID AVOID!!!! Car broke down taken by AA to WT Bell. They agreed to fix vehicle and told me how much it would be and how long it would take 1-2 weeks. A month later after a couple of phone calls, the car still wasn’t fixed! Apparently the mechanic had a bad back! 8 weeks later still no ca...Read more

Absolutely disgusting behavior from an employee!I witnessed a male employee being aggressive and swearing at a woman and threatening her with physical violence..this person needs to be sacked! Never again will I use this company and I'll recommend to anyone I know not to either..

I bought a car from here and on inspection and test drive I found a few issues which were all sorted upon purchase of the car which I was extremely happy with. Adam was brilliant, kind helpful and a genuine guy and queries I had were sorted quickly. I couldn’t recommend this dealer enough, it’s prob...Read more

Bought a lovely car from here. Sales process was excellent and some after sales niggles were dealt with straight away. I was shown all around the car, even to where all the switches etc were, plus it came with enough petrol to keep me going for a few days. Highly recommend this company.

Took my Volvo XC60 in with a fault that two previous garages failed to diagnose and met their Mechanic Christian. He not only admitted the diagnostic texts he ran did not go far enough into what he thought was the problem but rang Volvo UK and confirmed it with them (missed a recall on the EGR Valve...Read more