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Great car, fair trade in and knowledgeable/helpful staff. So why only 3 stars? Customer service is not where it should be. The car, a phev, was clearly advertised with two cables but came with only one. When I pointed this out they did not want to know. If you do not care about customs service then...
Very helpful, clear instructions in terms of documentation required to complete sale. Excellent communication from their team when arranging vehicle collection.
Simple from start to finish. Regular contact throughout. Well done.
The service was very very good. We didn't feel hassled, and we were free to have a look around. The people we spoke to were extremely helpful.
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